Cheryls Phone Numbers and Emails

Toll-Free Number:

  • (800) 356-9377
    Toll Free
Send Message

Customer Service:

  • (614) 416-6610
    Easton Town Center
  • (614) 293-0999
    Ohio State Medical Center
  • (800) 443-8124
    Order Issues
  • (937) 429-4056
    The Greene
  • (614) 764-9785
    The Mall at Tuttle Crossing
  • (614) 488-9157
    The Shops on Lane Avenue
  • (937) 299-4117
    Town and Country

Business Customer Service:

  • (800) 433-1787
    Business Gift Orders

Fundrising/ Donations:

  • (614) 776-1616

Headquarters:

  • (614) 901-0046

Cheryls Emails:

Accessibility
Business Customer Service
Affiliate Program
Business Sales
Wholesale
Fundraising/ Donations
Legal
Privacy Inquiries, Privacy Inquiries, Update or Correct Information
Media
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Contact Information

Cheryls Website:

Cheryls Help Center:

Corporate Office Address:

Cheryl's
646 McCorkle Blvd
Westerville, Ohio 43082
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 6:00 pm

Saturday: 10:00 am - 6:00 pm

Sunday: 12:00 pm - 5:00 pm


Additional Addresses:


Customer Satisfaction Department:

1-800-FLOWERS.Com, Inc

One Old Country Road

Suite 500

Carle Place, NY 11514, US


Easton Town Center:

179 Easton Town Center

Columbus, OH 43219, US

Fax: +1 (614) 416-6612


Town and Country:

420 East Stroop

Dayton, OH 45429, US

Fax: +1 (937) 293-2100


The Greene:

83 Plum Street

Beavercreek, OH 45440, US

Fax: +1 (937) 429-4182


The Mall at Tuttle Crossing:

5043 Tuttle Crossing Blvd.

Dublin, OH 43016, US

Fax: +1 (614) 923-0350


Ohio State Medical Center:

410 West 10th Ave

Columbus, OH 43210, US

Fax: +1 (614) 293-0998

More contact details

Fax:

+1 (614) 891-8699

Cheryls Rating Based on 27 Reviews

Rating details

2.4
more details
Customer service
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Cheryls Customer Service Calls

56 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cheryls?

Shipping and Delivery Question:

  • “Did not receive cookies”
  • “Christmas cookie NOT Delivered!!!!”
  • “Delivery”

Product/ Service Question:

  • “Products information”
  • “Internet problem”

Request for Information Question:

  • “I am placing a new order NOW & have question!”
  • “Would like to know if a pkg.has shippef”

Payments and Charges Question:

  • “Double charged my credit card”

Account Question:

  • “Problem with account and orders”

Activation/ Cancellation Question:

  • “To cancel order it will arrive to late”

Other Question:

  • “Missing cookies”
  • “Trying to place order”
  • “Angry”

About

Related Companies

1800Flowers, Harry And David, Wolfermans, HearthSong, Plow And Hearth

Summary

Cheryls was founded by Cheryl Krueger and her college roommate, Caryl Walker. In 1981 they opened the very first Cheryls Cookies in Columbus, Ohio. It was a modest storefront which offered six kinds of cookies as well as soda pop. It took just seven years for the company to broaden its offerings to include desserts and gifts. And with this growth a new name Cheryls appeared. As the company grew, new desserts were added: gourmet brownies, cakes and fancy cookies, including seasonal cut-out cookies topped with a signature buttercream frosting. Cheryls produced seasonal catalogs. They were filled with gift ideas for every occasion. The customer-focused business gift department was added to better serve medium and large companies. Today, Cheryls is a multi-faceted business comprised of retail stores in Ohio, a high-traffic Internet business and a successful Business Gift Division, all headquartered in the Columbus suburb of Westerville, Ohio.

Cheryls reviews and complaints

Cheryls is ranked 218 out of 1454 in Food Manufacturers category

Area Served

USA

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