Contact Cheryls Customer Service
Cheryls Phone Numbers and Emails
Toll-Free Number:
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(800) 356-9377Toll Free
Customer Service:
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(614) 416-6610Easton Town Center
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(614) 293-0999Ohio State Medical Center
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(800) 443-8124Order Issues
Cheryls Emails:
Cheryls Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cheryls Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cheryls is 8003569377. 84% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
Be prepared for the call as Cheryls may ask you for the following information to identify you as a customer: customer id or account no, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cheryls Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cheryls is 8003569377. 84% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 9 minutes.
Be prepared for the call as Cheryls may ask you for the following information to identify you as a customer: customer id or account no, email or phone number.
People call Cheryls mainly because of request for information, product/ service, shipping and delivery.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Cheryls is privacysupport@1800flowers.com. 63% of customers use this email address to address their issues and concerns.
How to Contact Cheryls?
Most Popular Number:
| Total calls: 70 | Issues resolved: 7 | Last call: Jan 20, 2026 |
Contact Information
Cheryls Website:
Cheryls Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00 am - 6:00 pm
Saturday: 10:00 am - 6:00 pm
Sunday: 12:00 pm - 5:00 pm
Additional Addresses:
Customer Satisfaction Department:
1-800-FLOWERS.Com, Inc
One Old Country Road
Suite 500
Carle Place, NY 11514, US
Easton Town Center:
179 Easton Town Center
Columbus, OH 43219, US
Fax: +1 (614) 416-6612
Town and Country:
420 East Stroop
Dayton, OH 45429, US
Fax: +1 (937) 293-2100
The Greene:
83 Plum Street
Beavercreek, OH 45440, US
Fax: +1 (937) 429-4182
The Mall at Tuttle Crossing:
5043 Tuttle Crossing Blvd.
Dublin, OH 43016, US
Fax: +1 (614) 923-0350
Ohio State Medical Center:
410 West 10th Ave
Columbus, OH 43210, US
Fax: +1 (614) 293-0998
Fax:
Summary of Cheryls Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cheryls?
Shipping and Delivery Question:
- “Delivery confirmation”
- “Late order delivery”
- “Lost delivery”
Request for Information Question:
- “Checking on the order amount”
- “Confirmation of delivery”
- “Questions about an order”
Product/ Service Question:
- “Freezing cookies”
- “Products information”
- “Internet problem”
Payments and Charges Question:
- “Can't use my promo code”
- “Double charged my credit card”
Staff Question:
- “I have had it with your foreign customer service department. I want to speak to Cheryls Cookies.”
- “Stop service”
Account Question:
- “Would like my Membership number”
- “Problem with account and orders”
Employment Question:
- “Ww2s”
- “Job”
Cards Question:
- “No card with senders name and need to know who to thNk”
Activation/ Cancellation Question:
- “To cancel order it will arrive to late”
Other Question:
- “Buy cookies”
- “Need to order chocolate covered pretzels”
- “I sent cookiiesto my brother and they were stale”
About
, , , ,
Cheryls was founded by Cheryl Krueger and her college roommate, Caryl Walker. In 1981 they opened the very first Cheryls Cookies in Columbus, Ohio. It was a modest storefront which offered six kinds of cookies as well as soda pop. It took just seven years for the company to broaden its offerings to include desserts and gifts. And with this growth a new name Cheryls appeared. As the company grew, new desserts were added: gourmet brownies, cakes and fancy cookies, including seasonal cut-out cookies topped with a signature buttercream frosting. Cheryls produced seasonal catalogs. They were filled with gift ideas for every occasion. The customer-focused business gift department was added to better serve medium and large companies. Today, Cheryls is a multi-faceted business comprised of retail stores in Ohio, a high-traffic Internet business and a successful Business Gift Division, all headquartered in the Columbus suburb of Westerville, Ohio.
Cheryls is ranked 263 out of 3063 in Food Manufacturers category
USA
Compare Cheryls Customer Service To
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