Contact Cheryls Customer Service
Cheryls Phone Numbers and Emails
Toll-Free Number:
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(800) 356-9377Toll Free
Customer Service:
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(614) 416-6610Easton Town Center
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(614) 293-0999Ohio State Medical Center
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(800) 443-8124Order Issues
Cheryls Emails:
Contact Information
Cheryls Website:
Cheryls Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00 am - 6:00 pm
Saturday: 10:00 am - 6:00 pm
Sunday: 12:00 pm - 5:00 pm
Additional Addresses:
Customer Satisfaction Department:
1-800-FLOWERS.Com, Inc
One Old Country Road
Suite 500
Carle Place, NY 11514, US
Easton Town Center:
179 Easton Town Center
Columbus, OH 43219, US
Fax: +1 (614) 416-6612
Town and Country:
420 East Stroop
Dayton, OH 45429, US
Fax: +1 (937) 293-2100
The Greene:
83 Plum Street
Beavercreek, OH 45440, US
Fax: +1 (937) 429-4182
The Mall at Tuttle Crossing:
5043 Tuttle Crossing Blvd.
Dublin, OH 43016, US
Fax: +1 (614) 923-0350
Ohio State Medical Center:
410 West 10th Ave
Columbus, OH 43210, US
Fax: +1 (614) 293-0998
Fax:
Summary of Cheryls Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cheryls?
Shipping and Delivery Question:
- “Did not receive cookies”
- “Christmas cookie NOT Delivered!!!!”
- “Delivery”
Product/ Service Question:
- “Products information”
- “Internet problem”
Request for Information Question:
- “I am placing a new order NOW & have question!”
- “Would like to know if a pkg.has shippef”
Payments and Charges Question:
- “Double charged my credit card”
Account Question:
- “Problem with account and orders”
Activation/ Cancellation Question:
- “To cancel order it will arrive to late”
Other Question:
- “Missing cookies”
- “Trying to place order”
- “Angry”
About
, , , ,
Cheryls was founded by Cheryl Krueger and her college roommate, Caryl Walker. In 1981 they opened the very first Cheryls Cookies in Columbus, Ohio. It was a modest storefront which offered six kinds of cookies as well as soda pop. It took just seven years for the company to broaden its offerings to include desserts and gifts. And with this growth a new name Cheryls appeared. As the company grew, new desserts were added: gourmet brownies, cakes and fancy cookies, including seasonal cut-out cookies topped with a signature buttercream frosting. Cheryls produced seasonal catalogs. They were filled with gift ideas for every occasion. The customer-focused business gift department was added to better serve medium and large companies. Today, Cheryls is a multi-faceted business comprised of retail stores in Ohio, a high-traffic Internet business and a successful Business Gift Division, all headquartered in the Columbus suburb of Westerville, Ohio.
Cheryls is ranked 218 out of 1454 in Food Manufacturers category
USA
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