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Contact Cheryls Customer Service

Cheryls Phone Numbers and Emails

Toll-Free Number:

  • (800) 356-9377
    Toll Free
Call customer service
Send Message

Customer Service:

  • (614) 416-6610
    Easton Town Center
  • (614) 293-0999
    Ohio State Medical Center
  • (800) 443-8124
    Order Issues
  • (937) 429-4056
    The Greene
  • (614) 764-9785
    The Mall at Tuttle Crossing
  • (614) 488-9157
    The Shops on Lane Avenue
  • (937) 299-4117
    Town and Country

Business Customer Service:

  • (800) 433-1787
    Business Gift Orders

Fundrising/ Donations:

  • (614) 776-1616

Headquarters:

  • (614) 901-0046

Cheryls Emails:

Accessibility
Business Sales
Wholesale
Fundraising/ Donations
Legal
Privacy Inquiries, Update or Correct Information
Media
Opt-out of Marketing Emails
affiliate@cheryls.com
Affiliate Program
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Cheryls?

Most Popular Number:

(800) 356-9377
Toll Free
Total calls: 43 Issues resolved: 2 Last call: Dec 6, 2024
author avatar
PissedConsumer Reporter

Cheryls customer service phone number is 800 356 9377. The telephone number is toll-free and allows clients to access the general information about the company. The support number of the specialists is 614 416 6610. The business customer care department operates line 800 433 1787. In donations issues, call the line 614 776 1616. Cheryls' headquarters number is 614 901 0046. Customers can reach the Cheryls phone number during the operation time.

Cheryls email address to get to know about the accessibility is accessibility@1800flowers.com. The wholesale issues you can send to the wholesale@cheryls.com. For fundraising questions turn to the twhite@cheryls.com. The legal specialists operate the email privacysupport@1800flowers.com. In case you want to share feedback about the company, use the email feedback@1800flowers.com. Press inquiries can be applied to the remove@1800flowers.com. The operation period of the Cheryls customer service for the answer is 2-3 days.

Cheryls address is 646 McCorkle Blvd Westerville, Ohio 43082 United States. This is the location of the corporate office. The customer satisfaction department is available at Suite 500 Carle Place, NY 11514, US. The address of the Easton Town Center is 179 Easton Town Center
Columbus, OH 43219, US. To send the letter to the Ohio State Medical Center, tend to the mailing address 410 West 10th Ave Columbus, OH 43210, US.

Cheryls hours are Monday through Friday from 9 a.m. to 6 p.m. EST. On Saturdays the support team is available from 10 a.m. to 6 p.m. EST. The schedule of the office on Sundays is from 12 p.m. to 5 p.m. EST. In case of schedule changes, review the information on the website.

Cheryls live chat is available on the website. Open the official platform and click the icon at the right down side of the platform. Click on the icon of the chat and insert the message. The virtual assistant will generate the answer in a few minutes.

Cheryls Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Cheryls is 8003569377. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • People call Cheryls mainly because of request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Cheryls Website:

Cheryls Help Center:

Corporate Office Address:

Cheryl's
646 McCorkle Blvd
Westerville, Ohio 43082
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 6:00 pm

Saturday: 10:00 am - 6:00 pm

Sunday: 12:00 pm - 5:00 pm


Additional Addresses:


Customer Satisfaction Department:

1-800-FLOWERS.Com, Inc

One Old Country Road

Suite 500

Carle Place, NY 11514, US


Easton Town Center:

179 Easton Town Center

Columbus, OH 43219, US

Fax: +1 (614) 416-6612


Town and Country:

420 East Stroop

Dayton, OH 45429, US

Fax: +1 (937) 293-2100


The Greene:

83 Plum Street

Beavercreek, OH 45440, US

Fax: +1 (937) 429-4182


The Mall at Tuttle Crossing:

5043 Tuttle Crossing Blvd.

Dublin, OH 43016, US

Fax: +1 (614) 923-0350


Ohio State Medical Center:

410 West 10th Ave

Columbus, OH 43210, US

Fax: +1 (614) 293-0998

More contact details

Fax:

+1 (614) 891-8699

Cheryls Rating Based on 28 Reviews

Rating details

2.2
more details
Customer service
Value for money
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Cheryls Customer Service Calls

62 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cheryls?

Shipping and Delivery Question:

  • “Birthday cake still hasn’t arrived”
  • “Did not receive cookies”
  • “Christmas cookie NOT Delivered!!!!”

Request for Information Question:

  • “Place order”
  • “Trying to place order”
  • “I am placing a new order NOW & have question!”

Payments and Charges Question:

  • “Can't use my promo code”
  • “Double charged my credit card”

Product/ Service Question:

  • “Products information”
  • “Internet problem”

Employment Question:

  • “Job”

Account Question:

  • “Problem with account and orders”

Activation/ Cancellation Question:

  • “To cancel order it will arrive to late”

Other Question:

  • “Bad cookies”
  • “Missing cookies”
  • “Angry”

About

Related Companies

1800Flowers, Sharis Berries, Harry And David, Wolfermans, Personalization Mall

Summary

Cheryls was founded by Cheryl Krueger and her college roommate, Caryl Walker. In 1981 they opened the very first Cheryls Cookies in Columbus, Ohio. It was a modest storefront which offered six kinds of cookies as well as soda pop. It took just seven years for the company to broaden its offerings to include desserts and gifts. And with this growth a new name Cheryls appeared. As the company grew, new desserts were added: gourmet brownies, cakes and fancy cookies, including seasonal cut-out cookies topped with a signature buttercream frosting. Cheryls produced seasonal catalogs. They were filled with gift ideas for every occasion. The customer-focused business gift department was added to better serve medium and large companies. Today, Cheryls is a multi-faceted business comprised of retail stores in Ohio, a high-traffic Internet business and a successful Business Gift Division, all headquartered in the Columbus suburb of Westerville, Ohio.

Cheryls reviews and complaints

Cheryls is ranked 262 out of 1866 in Food Manufacturers category

Area Served

USA

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